We created the scandisecureVPN 14-day refund policy to show you how much faith we have in our product.

Refund Period:

Clients are eligible for a full refund within 14 days after the purchase date, starting from the day of purchase.

Refund Process:

To request a refund, clients must click the refund button in their client profile page on this site (https://scandisecure.com/my-account) within the 14-day period. The refund will be processed within a reasonable timeframe.

Typically within 7 working days of the refund request you will have your refund.

Full Refund (Within 14 Days):

During the 14-day period, clients are entitled to a full refund without providing a reason for their decision. But we would love your feed back to better our VPN service

Partial Refund (After 14 Days): After the 14-day period has elapsed, clients may still be eligible for a partial refund if they meet specific criteria related to standard usage. The criteria for a partial refund will be communicated to the client upon request.

Communication:

The refund policy, including the 14-day full refund period and the criteria for a partial refund, will be clearly communicated via email after purchase.

By implementing this refund policy, we aim to provide a fair and transparent process for our clients. Please note that this policy is subject to change and may be updated as necessary to comply with applicable laws and regulations.

Updated 02/02/2024